How do I triage ideas?

Triage mode allows you to quickly sort through your backlog, add any information, and move on to the next idea so you can get stuff done.

Triage mode is immediately enabled when you click on any item on a list. If filters are applied, you will see the reference to the specific view in the triage highlight on the item page. You can then go back and forth on that list and triage using the available buttons.



Take advantage of pre-set filters

Needs more detail

These ideas are just one-liners that could be fleshed out further. They probably need a little more detail so the rest of the team understands what was asked. Feel free to @mention colleagues to pull them into the conversation and get their feedback on the beginnings of the idea.

New Ideas Today

These ideas have been submitted in the last 24 hours. They probably need you to have a quick look, add your thoughts, or maybe get it on the roadmap.

Not updated recently

These ideas are at risk of being forgotten. Just have a quick look through at the end of each week. Even if you just add a tag or a comment, or answer something simple like ‘What problem is this idea solving’ in the business case, it’s a good step in grooming your product backlog effectively.

Potential Quick Wins

These ideas have a high impact and low effort. These are the ideas you should consider getting spec’d out and sent to development!



Alternatively, you also have access to create your own filters. If there’s a particular product or trend you want to keep your eyes on, save it as a filter and enter triage mode to decide which items you will be moving forward.

Triage mode is also available on Feedback and Roadmap cards.

Top tip

In a rush? You have access to inline triaging right from the ideas list!


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    "Triage mode" seems to imply that there's a view or mode you enter that would allow you to quickly move through ideas. Is this an application mode/view/? or does it refer to the larger work of going through them, using those pre-set filters?

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    Andrea Saez

    Hey Derek, Triage mode allows you to sort through ideas that have a particular filter and go through the list and nurture your backlog. First sort your list, then click on the first idea, and then use the arrows to move through the list. When you get to the end of the list, the arrow will disappear.

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    Romain Mascia

    Great to have, hard to find :)