What do you do with the emails captured in the customer feedback section?

All emails gathered via the Customer Feedback section are safely stored in ProdPad. We will never email or contact any of the users in any way. This feature is meant to be used for your reference and for internal use only, in case you wish to get back to a customer about the feedback they submitted.

 

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Comments

  • Avatar
    Sam Peters
    It may be worth making this clear in the UI as I had to hunt around to check this before using the feedback feature
  • Avatar
    Chris Humby

    As Sam said would be good if this was clearer. Was a bit concerned I'd accidentally end up spamming customers.

  • Avatar
    Andrea Saez

    Excellent feedback! I'll pass this on to our team. We're actually in the process of redoing the UI, so this would be a great addition for sure!