With hundreds of apps available, Zapier is a great way to set up integrations that aren't part of the native ProdPad roster. The best part? You don't need to rely on your development team to set this up for you - you can do this yourself!
Each zap you set up is based on a trigger and an action.
The trigger is the function that will need to occur in order for the action to follow.
For example, if you wanted to send feedback from your help desk to ProdPad - the triggered app would your help desk, and the action would be to send that data to ProdPad.
Each app can be set up with defined triggers and actions that can be specified to create particular objects, ensuring that you can flexibility and control over your integration.