Customer Feedback Tools

The ProdPad Customer Feedback Tools allow you to create a place for your users to submit feedback and send in their own suggestions. Track and analyze customer desire and make sure you're building all the right stuff.

How do I create a new portal?

For Advanced accounts and above, creating multiple portals and widgets is available.

To create a new instance, click your profile image > Customer Feedback Portal


Once there, click on the green button labeled "Create a new portal."

As soon as you create a new portal, the portal's URL, embed code, and widget script will be available with customisation options.

If you would like to create a portal per product, be sure to select the product that should be used in the drop down menu available below each portal name. This selection will affect both the portal and the widget, allowing you to automatically filter all feedback that comes in by the product selected.