Zapier

We’ve built out an API and use Zapier to allow you to integrate ProdPad with a wide range of other tools and services, including development management tools, project and task management tools, and customer support tools – and many more! Zapier integrations are free and currently do not count towards your subscription package.

MS Teams

Sending ideas or feedback to ProdPad from Ms Teams is easy with a Zapier integration!

You will need:

  • A paid MSTeams account
  • A Zapier account
  • A ProdPad Starter+ account

Step 1: Select your Trigger

To get this going, we will select the trigger from MS Teams as New message Posted to Channel. 

Screenshot_2020-05-14_at_10.36.50.png

You will then be prompted to select your team and channel. If you wish to set this up for multiple channels, you will need to create a new zap per channel.

To ensure you have the right data, run a quick sample check. Be sure to update a request prior to running this check.

Step 2: Filtering

To make sure not all new messages are sent over, create a filter so only specific items are passed on to ProdPad. If we choose to create a Zap to send over feedback, we would make sure that only text that contains the content #feedback triggers the zap. Likewise, if you were sending ideas, you might choose to use #newidea.

 Screenshot_2020-05-14_at_10.41.52.png

Step 3: Send to ProdPad

Now it's time to customize how information will be sent in to ProdPad! 

MS Teams ProdPad
From User Name User Name
Message Content Feedback
From User Name* User email
API Source
Teams Message External Link Name
Web URL External Link URL

*MS Teams does not pass through the user's email. In order to avoid duplicates, please select the user name as the identifier. 

Comments