Domain Verification

• Availability
  • Plan: Modular, Advanced, Performance and Enterprise
• Roles and Permissions
  • Add/Delete: Admin

Verifying and adding your domain to SSO helps you to direct your users to your ProdPad account. Once you have verified your domain or domains in your DNS record you can add these to your SAML SSO, this way your users know how to authenticate themselves with your identity provider when logging into ProdPad.

To verify your domain, follow these steps:

In ProdPad

1. Go to your profile picture and select Account Settings > Security tab > Domains.
2. In the domains field, enter the domain you wish to claim and verify in the "Domain name" field.
3. Click Add.

   

4. Under "Unverified Domains" you will see an entry for your domain, copy the value in the 'Verification Code' field.  

In your domain host account

1. Go to the DNS records. This might be under "DNS Management", "Name Server Management", "Control Panel", or "Advanced Settings" or similar.
2. Create a TXT record.
3. For the name/host/alias value add the domain you have entered in ProdPad. i.e.mydomain.com.
4. For the value/answer/destination value, paste the Verification Code you copied from the unverified domain entry in ProdPad.
5. Save the record.

In ProdPad

1. Return to the Domains section.
2. If your domain is not yet showing as verified. Click the ellipsis ("...") button next to the unverified domain
3. Click Verify Now

Your domain should now be verified!

You can now add the domain to your SAML authentication type.

Adding a domain to SSO in ProdPad

1. go to https://app.prodpad.com/settings/security?view=SSO
2. edit the existing authentication type
3. click Next
4. Scroll to Login Settings
5. Select “IdP & SP (login through a domain as well)”
6. pick the domain from the options
7. click Save

Once you have linked your domain to a SAML authentication type your users will be directed to login using your identity provider when they enter an email matching the domain on the ProdPad login page.